Introduction
It’s common sense that going for the cheapest repair store isn’t likely to get the most time or expertise spent on your smartphone or tablet. (For similar reasons, the same applies to “no fix, no fee” businesses).
However, you might be tempted to give our rivals a chance anyway. After all, if they fail, you still have the option of bringing it to us… right?
Unfortunately, this doesn’t account for the fact that an incompetent repair can turn something that might have been fixable in more skilled hands into a complete write-off, regardless of how good the next technician is.
You might not have thought about this before, but did you know there are different types of replacement screens for your iPhone? One contains an original LCD manufactured for Apple (which has been refurbished by a third-party company), and the other is a compatible- but almost always inferior- “copy” screen.
Many people assume they’re getting an original, or are even misled into thinking this is the case by some disreputable retailers, but this isn’t always the case.
Our latest article covers everything you need to know about original vs. “copy” iPhone replacement screens.
Understandably, since they’d owned it for less than two years, the customer was quite annoyed with Apple’s response, and sought help through an independent store. (That’d be us…)
This is one of the reasons our industry has a bad reputation and customer confidence in independent stores is so low.
We were asked to look at this iPhone 6 from another store. They’d tried fitting four different LCDs and none were giving a display. We managed to repair the iPhone, but there was a number of issues with their attempted repair.
Considering having your phone repaired with one of our rivals in Dundee who offer a “no fix, no fee” repair service? That’s understandable, and you’d be forgiven for thinking it’s a better deal for you. You might also ask why you should bring your smartphone, tablet or computer to us instead, and how we can justify these charges.
In our latest article, we explain why we do this, and why “no fix, no fee” isn’t as good a deal for you as it might seem. If (for example) being told that your expensive iPad 4 was a write off when it turned out to be repairable doesn’t sound like the type of service you’d want, then click here to find out more about the problems with “no fix, no fee”.
It’s here; we’ve been following progress of the infamous “Touch Disease” fault increasingly affecting the Apple iPhone 6 and Apple iPhone 6 Plus, and we’re pleased to accounce our own service to deal with it!
For full details, see our in-depth page on iPhone 6 “touch disease” and the follow-up news article covering Apple’s response.
However; if your iPhone 6 is having problems with its touch response or grey bars at the top of the screen, and you simply want it fixed you can contact us to have it repaired. (If your phone is within its warranty period, we strongly recommend that you also check with Apple first regarding your repair and replacement options under the guarantee).
When we got our hands on it, the iPad 4 (an A1460 model) wasn’t turning on. It turned out that the other store had only carried out some basic diagnostics- typically what we’d expect most “no fix, no fee” repair centres would offer– and had ruled out the battery and the dock.
Introduction
Apple has finally acknowledged the existence of the so-called “touch disease” affecting its iPhone 6 and iPhone 6 Plus models- well, for the iPhone 6 Plus at any rate. However, its response and solution isn’t everything some people had hoped it might be.
Introduction
It’s always easiest to explain and demonstrate the issues involved in data recovery by looking at a real-life example of our work. Here, you’ll see what’s involved in a typical case, how we differ from typical “guy in bedroom/small shop” data recovery services, why we charge a little more than them- and why we’re more than worth it!This particular case started with a customer bringing a faulty external hard drive to us. The problem was very simple- the drive wasn’t being detected by the OS (in this case, Windows) at all and the data was important to the customer.
This is a Sony PlayStation 3 games console which had a repair carried out on it in our Union Street, Dundee store. It has a fault associated with the RSX “Reality Synthesizer” chip- which is causing a “Yellow Light of Death” (YLOD)- and we believe a reflow will fix it.
This PS3 has a “COK-002” motherboard, which shows that it’s one of the early versions of the PS3.
