Dundee’s Experts in Phone & Tablet Water and Liquid Damage Repair

Perhaps your iPhone took an unexpected dip in the River Tay after your darling offspring decided to see if they could throw it from Dundee to Newport and it didn’t quite get there. Or maybe you dropped your tablet in the bath yourself.

Water and phones (not to mention tablets and phablets) generally aren’t the best of pals, and the chances are your mobile isn’t going to come out of it well. Fortunately, water damage isn’t always irrepairable, and there’s a good chance we can fix your smartphone or tablet even after it’s been for a swim.

(Note- All liquid damage advice given here for phones applies equally to tablets and phablets).

How Liquids Can Damage Your Tablet and Phone

There are several ways liquids can damage your phone or tablet- and they don’t always happen immediately.

  • Short Circuits – The first and most obvious can happen straight away if even a small amount of liquid gets inside your phone. Almost all liquids conduct electricity, which can cause short circuits and damage the electronics (as well as being possibly dangerous to you).
  • Ongoing Corrosion Due to Dampness – Secondly, any liquid remaining inside- even tap water- can cause ongoing corrosion of the electronics. Some nooks and crannies inside your phone will take a long time to dry out on their own– even if your phone appears okay, further corrosion could be happening.
  • Continued Long-Term Problems from Residue – Finally, the problems don’t end once everything has dried. Depending upon what the liquid is, it will almost always leave behind some form of residue. The dried residue from some drinks and substances can cause additional corrosion and/or short circuits, especially as your phone warms up and conditions change in normal use.

Even if you think your phone is okay, it’s generally a good idea to have it looked at and avoid risking additional damage.

Please read the advice below and bring it to us as soon as possible.

If your phone or tablet gets wet, bring it to us as soon as possible

What To Do If Your Phone or Tablet is Damaged by Water or Other Liquids

IMPORTANT: This section is a rough guide only. It is NOT comprehensive safety advice. ALWAYS place your own safety first and foremost. Never forget that with water/liquids and electricity, there is always the risk of electric shock, especially when mains voltages are involved. NEVER take a risk if you’re unsure what you’re doing.

If you spill liquid on your smartphone, please do the following.

  • If it’s plugged into an external charger, power supply or other device, disconnect that immediately if possible or shut off the power. (If the mains socket itself is wet, turn off the mains power elsewhere).
  • Remove the battery if possible (and if it’s safe to do so; remember that wet batteries can still cause shock).
  • While you can dry the outside of the phone, please don’t attempt to dry it out internally (e.g. via rice or heat). This still leaves a residue and contaminants which are harder to clean and can actually increase corrosion.
  • Do not attempt to use it again until it’s been looked at.
  • Bring it to us as soon as possible. Our address and contact details are at the bottom of the page.

Liquid damage doesn’t always happen straight away.

Smartphone falling into River Tay

The sooner you can bring your water or liquid-damaged phone to us, the better!